Sync Telegram with SmartChat
Have your Telegram and website communication in one place. Receive messages sent to your Telegram bot and reply to them directly in SmartChat.
Communicate in SmartChat
Instantly receive and respond to messages sent to your Telegram bot in SmartChat. The integration supports attachments, documents, photos, videos, audios, and more.
- Send and receive messages
- Real-time two-way sync
- Attachments, media, more
Connect the Chatbot with Telegram
Integrate OpenAI and Dialogflow chatbots into your Telegram bot and automate your communication within Telegram as well. Our integration is the most advanced on the market and provides unique and innovative features. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.
- Rich Messages
- Human Takeover
- Agent Ratings
- Follow-up message
- Offline message
- Close message
- Subscribe message
- Multilingual
- Language Detection
- Actions
Assign Departments
Automatically routes Telegram conversations to the specific department of your choice.
User Synchronization
Anyone who messages you will be added to your SmartChat using their Telegram profile picture and name.
Notifications
Receive email, SMS, and push notifications when you receive new messages in Telegram.
Media Attachments
Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.
Automatic Translation
Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.
Detect Language
Detect the user's language on the fly by analyzing the user's messages sent to Telegram.
Chatbot
Connect the chatbot to your Telegram bot and use one chatbot for all channels.
Omni-Channel
Send and reply to Telegram messages, emails, chats and more from the admin area of SmartChat.
Support for Routing
Telegram conversations and messages support agent routing and related features.