Sync LINE with SmartChat
Have your LINE and website communication in one place. Receive messages sent to your LINE bot and reply to them directly in SmartChat.
Communicate in SmartChat
Instantly receive and respond to messages sent to your LINE bot in SmartChat. The integration supports attachments, documents, photos, videos, audios, and more.
- Send and receive messages
- Real-time two-way sync
- Attachments, media, more
Connect the Chatbot with LINE
Integrate OpenAI and Dialogflow chatbots into your LINE bot and automate your communication within LINE as well. Our integration is the most advanced on the market and provides unique and innovative features. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.
- Rich Messages
- Human Takeover
- Agent Ratings
- Follow-up message
- Offline message
- Close message
- Subscribe message
- Multilingual
- Language Detection
- Actions
Assign Departments
Automatically routes LINE conversations to the specific department of your choice.
User Synchronization
Anyone who messages you will be added to your SmartChat using their LINE profile picture and name.
Notifications
Receive email, SMS, and push notifications when you receive new messages in LINE.
Media Attachments
Two-way support for GIFs, emojis, images, audio, video, or file attachments. Send multiple attachments at once.
Automatic Translation
Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.
Detect Language
Detect the user's language on the fly by analyzing the user's messages sent to LINE.
Chatbot
Connect the chatbot to your LINE bot and use one chatbot for all channels.
Omni-Channel
Send and reply to LINE messages, emails, chats and more from the admin area of SmartChat.
Support for Routing
LINE conversations and messages support agent routing and related features.