This add-on is free!

Sync Business Messages with SmartChat

Engage customers and drive results from Google Search, Maps, and your own channels. Google Business Messages makes it easier to converse with customers.

Communicate in SmartChat

Instantly receive and respond to messages sent to your Google Business Messages account in SmartChat. The integration supports attachments, photos, rich messages, and more.

  • Send and receive messages
  • Real-time two-way sync
  • Attachments, rich messages, more

Connect the Chatbot with Google Business Messages

Connect the chatbot with Google Business Messages and automate your communication within Google Business Messages as well. Our integration is the most advanced on the market and provides unique and innovative features. Additional functionalities such as the option to deactivate the chatbot during non-business hours and the welcome message are also included.

  • Rich Messages
  • Human Takeover
  • Agent Ratings
  • Follow-up message
  • Offline message

  • Close message
  • Subscribe message
  • Multilingual
  • Language Detection
  • Actions

Assign Departments

Automatically routes Google Business Messages conversations to the specific department of your choice.

User Synchronization

Anyone who messages you will be added to your SmartChat using their Google Business Messages profile name.


Receive email, SMS, and push notifications when you receive new messages in Google Business Messages.

Media Attachments

Two-way support for emojis, images or file attachments. Send multiple attachments at once.

Automatic Translation

Instantly translates user messages into your agent's preferred language. Or, translate into a user's language.

Detect Language

Detect the user's language on the fly by analyzing the user's messages sent to Google Business Messages.


Connect the chatbot to your Google Business Messages account and use one chatbot for all channels.

Support for Routing

Google Business Messages conversations and messages support agent routing and related features.

Coming Soon

Stay engaged and regularly check for updates on our change log as we continuously publish new features.